Shipping Policy

At Compound, we are committed to delivering your skincare essentials safely, quickly, and efficiently—so your self-care routine is never interrupted.

Shipping Timelines

    • All orders are processed within 24–48 hours of confirmation.
    • Once dispatched, orders are typically delivered within 3–7 business days, depending on your location.
    • Delivery timelines may vary during sales, new launches, or festive seasons.

Serviceable Locations

    • We currently offer shipping across India.
    • Delivery availability may vary for certain pin codes due to courier partner limitations.

Shipping Charges

    • Free shipping on all orders.

Cash on Delivery (COD)

    • COD is available for selected pin codes.
    • A convenience fee of ₹70 will apply on all COD orders.
    • COD orders may experience slightly longer delivery timelines compared to prepaid orders due to additional verification processes.

Order Dispatch

    • Orders are shipped from our certified warehouses to maintain product quality and hygiene.
    • We partner with reliable courier services to ensure safe and timely delivery.

Tracking Your Order

    • Once your order is dispatched, you will receive a tracking link via SMS/Email to monitor your shipment in real time.

Delays & Exceptions - While we strive to meet our delivery timelines, delays may occur due to:

    • Weather conditions
    • Logistics or operational challenges
    • Public holidays or regional restrictions
    • In such cases, our team will proactively keep you updated. 

Holidays & Delays

    • ·       Deliveries may be delayed due to unforeseen weather conditions, operational
      challenges, or national holidays.
    • ·        In such cases, our team will keep you informed proactively.
    • For any questions, feel free to reach out to us at care@compound.skin  or call us on +91 124 493 3559.

 

                                    We are always here to assist you.